LDExtrasHelp Videos

A quick guide to the London Drugs app

Welcome! This video is a quick overview to help you get familiar with the LDExtras side of the London Drugs app and the different features available to you.

How do I reset my password?

Having trouble remembering your LDExtras password? Don't worry, it's easy to get it reset. Watch this video to learn how to reset your password and get back into your account.

Using the barcode feature on the app

The London Drugs app has a built-in feature allowing you to scan your phone instead of saying your phone number out loud. Watch this video to learn how.

How to link my London Drugs account to my LDExtras account?

Linking your LDExtras account to your London Drugs online account allows you to use your vouchers on your online purchases from the comfort of your home! Watch this video to learn how.

How to redeem my vouchers online?

Once you have linked your LDExtras account to your London Drugs online account, watch this video to learn how to redeem your hard earned vouchers!

How to activate my birthday offer?

LDExtras members are rewarded every year on their birthday just for being a member! All you need to do is activate it. Watch this video to learn how to activate your birthday offer.